SMS Messaging Privacy Policy
Updated March 25, 2026
Mariannas Cleaning Co. (“the Company,” “we,” or “our”) is committed to protecting your privacy. This SMS Messaging Privacy Policy (“Policy”) governs how we collect and use information about you in relation to our text message service, including appointment reminders, service updates, and marketing promotions (the “Messaging Service”).
1. Collection of Information
When you opt-in to our Messaging Service, we collect your mobile phone number and any information you share in your messages to us. We also collect your messaging history to provide better customer support. We may use cookies to track your interaction with links sent via SMS to improve our service.
2. Use of Information
We use your Personal Information to:
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Send appointment confirmations and arrival window reminders.
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Provide quotes or follow-up on service inquiries.
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Share occasional promotional offers or seasonal cleaning discounts.
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Support and maintain the Messaging Service.
3. Sharing of Information
Mariannas Cleaning Co. does not sell, rent, or lease your Personal Information to third parties. We only share your data with trusted service providers (such as our SMS platform) who help us deliver messages to you. We may also disclose information if required by law or to protect the safety of our staff and clients.
4. Protection of Information
We use administrative and technical security measures to protect your data. Please note that while we strive for 100% security, no data transmission over cellular networks can be guaranteed as completely secure.
5. Your Choices (Opt-Out)
You can opt-out of receiving text messages at any time. Simply reply to any of our messages with: STOP, END, CANCEL, UNSUBSCRIBE, or QUIT. You will receive one final message confirming your opt-out.
